How do metrics influence business decisions?
Metrics provide quantifiable data that helps businesses assess performance, identify trends, and make informed decisions.
Can you give an example of a metric that impacts decision-making?
Sure! Customer acquisition cost (CAC) is a key metric. If CAC is high, a business might reconsider its marketing strategies.
What are some common metrics used in businesses?
Common metrics include revenue growth, customer retention rate, net promoter score (NPS), and conversion rates.
How often should businesses review their metrics?
Businesses should review their metrics regularly, ideally monthly or quarterly, to stay agile and responsive to changes.
What tools can help track these metrics?
Tools like Google Analytics, Tableau, and CRM software can help businesses track and analyze their key metrics effectively.
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