What is the impact of supplier relationship management on business?
Supplier relationship management (SRM) significantly impacts business by enhancing collaboration, reducing costs, and improving quality.
Can you explain how SRM can reduce costs?
SRM can reduce costs by streamlining procurement processes, negotiating better terms, and minimizing supply chain disruptions.
What are some best practices for effective SRM?
Best practices include regular communication, performance monitoring, and fostering long-term partnerships with suppliers.
How does SRM affect customer satisfaction?
Effective SRM leads to better product quality and timely deliveries, which directly enhance customer satisfaction.
Are there any tools that can help with SRM?
Yes, there are various tools like SAP Ariba, Oracle Procurement Cloud, and Coupa that facilitate effective SRM.
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