How can I implement CRM analytics in my business?
To implement CRM analytics, start by defining your goals and the key metrics you want to track.
What tools do I need for CRM analytics?
You can use tools like Salesforce, HubSpot, or Zoho CRM, which offer built-in analytics features.
How do I ensure data quality for accurate analytics?
Regularly clean your data, validate entries, and establish data governance practices to maintain quality.
Can you suggest some key metrics to track?
Sure! Focus on customer acquisition cost, customer lifetime value, and sales conversion rates.
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