Why is active listening important in healthcare?

Why is active listening important in healthcare?

Active listening is crucial in healthcare as it helps build trust, ensures accurate understanding, and improves patient outcomes.

Can you give me an example of active listening in a doctor-patient conversation?

Sure! For instance, a doctor might say, 'I hear you saying that you're feeling anxious about your symptoms. Can you tell me more about that?' This shows they are engaged and care.

What are some techniques for improving active listening skills?

Techniques include maintaining eye contact, nodding to show understanding, summarizing what the speaker said, and asking clarifying questions.

How does active listening affect patient satisfaction?

Active listening significantly boosts patient satisfaction as it makes patients feel valued and understood, leading to better communication.