How can active listening improve patient care?

How can active listening improve patient care?

Active listening allows healthcare professionals to fully understand patients' concerns, leading to better diagnosis and treatment.

What techniques can be used to enhance active listening skills?

Techniques include maintaining eye contact, summarizing what the patient says, and asking open-ended questions.

Can you give me an example of active listening in a healthcare setting?

Sure! A doctor might say, 'It sounds like you're feeling anxious about your symptoms. Can you tell me more about that?' This shows empathy and encourages dialogue.

How can I train my team in active listening?

You can conduct workshops, role-playing exercises, and provide feedback on their listening skills during patient interactions.