Why are contextual questions important in conversations?
An example of an AI chatbot conversation about the significance of contextual questions in dialogue.
Why are contextual questions important in conversations?
Contextual questions help clarify the situation, ensuring that responses are relevant and tailored to the user's needs.
Can you give me an example of a contextual question?
Sure! Instead of asking 'How can I help you?', a contextual question might be 'What specific issue are you facing with your account today?'
How do contextual questions improve user experience?
They enhance user experience by making interactions more personalized and efficient, leading to quicker resolutions.
What happens if a chatbot doesn't use contextual questions?
Without them, conversations can become generic, leading to misunderstandings and user frustration.
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