How does empathy play a role in resolving conflicts?
Empathy is crucial in conflict resolution as it helps individuals understand each other's perspectives, fostering communication.
Can you give an example of empathy in a conflict situation?
Sure! In a workplace disagreement, if one employee listens to another's concerns and acknowledges their feelings, it can lead to a more constructive dialogue.
What are some techniques to develop empathy?
Techniques include active listening, asking open-ended questions, and putting yourself in the other person's shoes.
How can empathy improve relationships?
Empathy builds trust and understanding, which are essential for healthy relationships, reducing misunderstandings and conflicts.
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