What should be included in an incident response plan for CRM?
An example of an AI chatbot conversation about creating an incident response plan for CRM systems.
What should be included in an incident response plan for CRM?
An incident response plan for CRM should include identification, containment, eradication, recovery, and lessons learned.
Can you elaborate on the identification phase?
Sure! The identification phase involves detecting and assessing the incident to understand its scope and impact.
What tools can help in the containment phase?
Tools like firewalls, intrusion detection systems, and access controls can help contain the incident effectively.
How often should we review our incident response plan?
It's recommended to review your incident response plan at least annually or after any significant incident.
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