What should I do if I received an incorrect invoice?
An example of an AI chatbot conversation about handling invoice discrepancies.
What should I do if I received an incorrect invoice?
First, check the details on the invoice against your records. What seems to be incorrect?
The amount charged is higher than what we agreed upon.
I recommend contacting the vendor directly to discuss the discrepancy. Would you like help drafting an email?
Yes, that would be great! Can you help me with that?
Sure! Here’s a template: 'Dear [Vendor], I noticed an error on invoice #[Invoice Number]. The agreed amount was [Agreed Amount]. Can you please review this?'
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