What are the different types of KPIs?
An example of an AI chatbot conversation about key performance indicators (KPIs).
What are the different types of KPIs?
There are several types of KPIs, including quantitative, qualitative, leading, lagging, input, output, and process KPIs.
Can you explain quantitative and qualitative KPIs?
Sure! Quantitative KPIs are measurable and expressed in numbers, like sales revenue. Qualitative KPIs are more subjective, focusing on qualities like customer satisfaction.
What are leading and lagging KPIs?
Leading KPIs predict future performance, while lagging KPIs reflect past performance. For example, sales forecasts are leading, and quarterly sales figures are lagging.
How do I choose the right KPIs for my business?
Choose KPIs that align with your business goals, are measurable, and provide actionable insights.
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