What are the differences between Lean Six Sigma and TQM?
Lean Six Sigma focuses on reducing waste and improving process efficiency, while TQM emphasizes overall quality management and continuous improvement.
Can you explain the key principles of Lean Six Sigma?
Sure! Lean Six Sigma combines Lean manufacturing principles, which aim to eliminate waste, with Six Sigma, which focuses on reducing variation and improving quality.
How does TQM approach quality management?
TQM involves all members of an organization in improving processes, products, services, and the culture in which they work, emphasizing customer satisfaction.
Which approach is better for a manufacturing company?
It depends on the company's specific needs. Lean Six Sigma is often preferred for efficiency, while TQM is great for fostering a quality-centric culture.
Are there any industries where one is preferred over the other?
Yes, Lean Six Sigma is commonly used in manufacturing and healthcare, while TQM is often found in service industries and organizations focused on customer satisfaction.
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