How can I handle a difficult conversation with my colleague?
It's important to approach the conversation with empathy. Start by acknowledging their feelings and concerns.
What if they become defensive during the conversation?
If they become defensive, try to remain calm and listen actively. Validate their feelings and steer the conversation back to the issue.
Should I prepare what I want to say in advance?
Yes, preparing key points can help you stay focused and ensure you communicate your message clearly.
How do I know if the conversation was successful?
A successful conversation often leads to mutual understanding and a plan for moving forward. Check in with them afterward.
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