How can I get a refund for my MetroCard?
An example of an AI chatbot conversation about MTA customer service inquiries.
How can I get a refund for my MetroCard?
To request a refund for your MetroCard, you can visit any MTA customer service center or submit a request online.
What documents do I need to bring for the refund?
You should bring your MetroCard and a valid ID. If you have a receipt, that would be helpful too.
How long does the refund process take?
Refunds typically take about 4-6 weeks to process, depending on the method of request.
Can I get a refund if my MetroCard was lost?
Unfortunately, lost MetroCards cannot be refunded. However, you can report it and get a replacement if it was registered.
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