What is Net Promoter Score and how is it calculated?
An example of an AI chatbot conversation about Net Promoter Score and its calculation.
What is Net Promoter Score and how is it calculated?
Net Promoter Score (NPS) is a metric used to gauge customer loyalty. It's calculated by asking customers how likely they are to recommend your product or service on a scale of 0 to 10.
How do I interpret the scores?
Scores range from -100 to 100. A positive score indicates more promoters than detractors, while a negative score suggests the opposite.
What are promoters and detractors?
Promoters are customers who score 9-10 and are likely to recommend you. Detractors score 0-6 and may harm your brand.
How can I improve my NPS?
To improve NPS, focus on enhancing customer experience, addressing feedback, and engaging with both promoters and detractors.
Use ChatGPT in Telegram
Get this answer and more from ChatGPT in Telegram, try it for free!
Get Started For FreeWhat can MagicBuddy do?
The Friendly AI in Your Pocket
Powered by advanced language models trained on billions of online words and conversations, MagicBuddy delivers friendly and helpful chat on demand.
Ask questions and get answers. Crack jokes and get laughs. Or even get writing ideas and study help. MagicBuddy's conversational intelligence allows for a truly unique and useful chat experience.
Curious? Try these prompts:
Telegram's Best AI-Powered Chatbot
MagicBuddy is incredibly easy to use and the responses are lightning fast! 🥇
Impressive! MagicBuddy is my go-to AI assistant. It’s quick, accurate, and user-friendly.
Sending voice messages makes it easier to use in the middle of the day and the answers are super fast.
Love it! A friend of mine told me about it and it has made my life so much easier. It’s like having a helpful friend in my pocket!
I use 2 months already, simply amazing! MagicBuddy delivers answers in a snap. It’s a must-have tool for staying informed!
Game-changer! MagicBuddy’s speed and accuracy are unmatched. It’s my secret weapon for productivity
Talk to ChatGPT on Telegram
Say Hello to Your New Telegram BFF - Try MagicBuddy Free!
Get Started For Free