How does non-verbal communication impact negotiation outcomes?
Non-verbal communication plays a crucial role in negotiations. It includes body language, facial expressions, and eye contact, which can convey confidence, openness, or even deception.
Can you give examples of effective non-verbal cues?
Sure! Effective non-verbal cues include maintaining eye contact to show engagement, nodding to indicate understanding, and using open body language to appear approachable.
What should I avoid in my non-verbal communication?
Avoid crossing your arms, which can signal defensiveness, and be cautious of fidgeting, as it may indicate nervousness or lack of confidence.
How can I improve my non-verbal communication skills?
You can improve by practicing in front of a mirror, recording yourself, or seeking feedback from trusted friends or colleagues.
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