What are some examples of NPS questions?
An example of an AI chatbot conversation about NPS question examples.
What are some examples of NPS questions I can use?
Here are a few examples of NPS questions you can use: 1. On a scale of 0-10, how likely are you to recommend our product to a friend? 2. What is the primary reason for your score? 3. How can we improve your experience?
Can you explain what NPS stands for?
NPS stands for Net Promoter Score. It's a metric used to gauge customer loyalty and satisfaction.
How do I calculate the NPS score?
To calculate NPS, subtract the percentage of detractors (scores 0-6) from the percentage of promoters (scores 9-10).
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