How can I implement an NPS survey effectively?
An example of an AI chatbot conversation about implementing NPS surveys effectively.
How can I implement an NPS survey effectively?
To implement an NPS survey effectively, start by defining your goals and identifying your target audience.
What questions should I include in the survey?
Include the standard NPS question: "On a scale of 0-10, how likely are you to recommend us?" You can also add follow-up questions for more insights.
How do I distribute the survey?
You can distribute the survey via email, in-app notifications, or even through social media channels.
What should I do with the results?
Analyze the results to identify trends, and use feedback to improve your products or services.
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