How can I effectively set performance goals for my team?
Setting performance goals involves defining clear, measurable objectives that align with your team's overall mission. Start by identifying key areas for improvement.
What are some examples of measurable performance goals?
Examples include increasing sales by 20% in the next quarter, reducing customer response time to under 2 hours, or achieving a 90% satisfaction rate in surveys.
How often should I review these goals?
It's best to review performance goals quarterly. This allows you to assess progress, make adjustments, and keep the team motivated.
What if a team member is struggling to meet their goals?
If a team member is struggling, have a one-on-one discussion to understand their challenges and provide support or resources to help them succeed.
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