How can I report fake support messages?
An example of an AI chatbot conversation about reporting fake support messages.
I've been receiving fake support messages claiming to be from your company. What should I do?
I'm sorry to hear that! You can report these messages by providing the details, such as the sender's information and the content of the messages.
I have screenshots of the messages. Where can I send them?
You can upload the screenshots directly through our support portal or email them to our support team at [email protected].
How long does it take to investigate these reports?
Typically, it takes about 3-5 business days to investigate and respond to reports of fake support messages.
Will I be notified about the outcome of the investigation?
Yes, you will receive an email notification regarding the outcome of the investigation.
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