How can I report issues I encounter during chatbot therapy?
You can report issues by using the feedback option in the chat interface or contacting support directly.
What kind of issues should I report?
You should report any technical glitches, inappropriate responses, or if the chatbot fails to understand your queries.
Is there a specific format I should use when reporting?
It's helpful to include a description of the issue, the context in which it occurred, and any screenshots if possible.
How long does it take to get a response after reporting an issue?
Typically, you should receive a response within 24 to 48 hours, depending on the volume of reports.
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