What is the role of tone in business communication?
Tone in business communication conveys emotions and attitudes, influencing how messages are perceived.
Can you give me examples of different tones?
Sure! A formal tone is used in official emails, while a friendly tone might be used in team chats.
How can I improve my tone in emails?
To improve your tone, consider your audience, use positive language, and avoid jargon.
What are the consequences of a poor tone?
A poor tone can lead to misunderstandings, damaged relationships, and a lack of professionalism.
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