How can I set effective goals for my calls?
Setting effective goals for your calls involves identifying your objectives, understanding your audience, and being specific.
Can you give me an example of a specific goal?
Sure! A specific goal could be to increase customer engagement by 20% during the call by asking open-ended questions.
What if I don't know my audience well?
If you're unsure about your audience, research their background and interests beforehand, or ask introductory questions during the call.
How do I measure if I achieved my goals?
You can measure success by tracking metrics like call duration, customer feedback, and the number of follow-up actions taken.
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