What are the key metrics to evaluate supplier performance?
An example of an AI chatbot conversation about supplier performance metrics.
What are the key metrics to evaluate supplier performance?
Key metrics include on-time delivery, quality of goods, cost management, and responsiveness.
How do I measure on-time delivery?
On-time delivery can be measured by the percentage of orders delivered by the agreed date.
What is a good percentage for on-time delivery?
A good on-time delivery rate is typically above 95%, indicating reliability.
Can you suggest tools to track these metrics?
Sure! Tools like SAP Ariba, Oracle Procurement Cloud, and Coupa can help track supplier performance metrics.
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