How can our team effectively use empathy maps?
An example of an AI chatbot conversation about team involvement in empathy maps.
How can our team effectively use empathy maps?
Empathy maps help teams understand user needs by visualizing their thoughts, feelings, and behaviors. Would you like to know how to create one?
Yes, what are the key components of an empathy map?
An empathy map typically includes sections for 'Says', 'Thinks', 'Does', and 'Feels'. Each section captures different aspects of the user's experience.
How can we involve everyone in the team in this process?
Encourage team collaboration by holding workshops where everyone can contribute their insights. Use sticky notes for ideas and discussions.
What tools can we use to create empathy maps?
You can use digital tools like Miro, MURAL, or even simple paper and markers for in-person sessions. It depends on your team's preference!
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