How do I create an empathy map for my project?
An example of an AI chatbot conversation about creating empathy maps for better user understanding.
How do I create an empathy map for my project?
Creating an empathy map involves understanding your users' needs, feelings, and experiences. Start by gathering a team and defining your user persona.
What sections should I include in the empathy map?
An empathy map typically includes sections like 'Says', 'Thinks', 'Does', and 'Feels'. Each section helps capture different aspects of the user's experience.
Can you give me an example of how to fill it out?
Sure! For a user persona of a busy parent, under 'Says', you might write, 'I need quick meals.' Under 'Thinks', you could note, 'I worry about my kids eating healthy.'
How can I use the empathy map results in my project?
You can use the insights from the empathy map to inform your design decisions, ensuring that your project addresses the real needs and pain points of your users.
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