What are some techniques for empathy-driven design?

What are some techniques for empathy-driven design?

Empathy-driven design focuses on understanding users' needs and feelings. Techniques include user interviews, empathy mapping, and creating personas.

Can you explain empathy mapping?

Sure! Empathy mapping is a visual tool that helps teams understand users by capturing what they say, think, feel, and do.

How do I conduct effective user interviews?

To conduct effective user interviews, prepare open-ended questions, create a comfortable environment, and listen actively to the responses.

What role do personas play in design?

Personas represent different user types and help guide design decisions by keeping the focus on user needs throughout the process.

Can you give me an example of a successful empathy-driven design project?

Certainly! One example is the redesign of a healthcare app that involved extensive user feedback, leading to improved accessibility and user satisfaction.