What are some effective tips for communicating with my tenants?
Clear and consistent communication is key. Consider regular updates via email or a tenant portal.
How often should I communicate with them?
Aim for at least once a month, but more frequent updates are beneficial during maintenance or emergencies.
What should I include in my communications?
Include important updates, maintenance schedules, and any changes to policies or procedures.
How can I handle complaints effectively?
Listen actively, respond promptly, and follow up to ensure the issue is resolved to their satisfaction.
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