How do branching conversations work in chatbots?
An example of an AI chatbot conversation about testing branching in chatbots.
How do branching conversations work in chatbots?
Branching conversations allow chatbots to guide users through different paths based on their responses.
Can you give me an example of a branching conversation?
Sure! For instance, if a user asks about booking a flight, the bot might ask for the destination first.
What happens if the user provides an unexpected answer?
The chatbot can handle unexpected answers by providing options or asking clarifying questions to guide the user.
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