When is the best time to collect feedback from customers?
The best time to collect feedback is usually right after a purchase or interaction, as the experience is fresh in their minds.
Should I collect feedback during a specific time of day?
Yes, consider collecting feedback during times when customers are most likely to engage, such as evenings or weekends.
How often should I ask for feedback?
It's ideal to ask for feedback regularly but not too frequently. Monthly or quarterly surveys can be effective.
What methods are best for collecting feedback?
Surveys, follow-up emails, and social media polls are great methods for collecting customer feedback.
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