How should I adjust my tone for professional emails?
It's important to maintain a polite and respectful tone. Use formal language and avoid slang.
Can you give me an example of a formal email?
Sure! Here's a template: 'Dear [Name], I hope this message finds you well. I am writing to...'
What if I'm emailing a colleague I know well?
In that case, you can be slightly more casual, but still keep it professional. Use their first name and a friendly greeting.
How do I handle a complaint in an email?
Acknowledge the issue, express empathy, and offer a solution. Keep your tone calm and professional.
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