What are the best tools for creating customer journey maps?
An example of an AI chatbot conversation about tools for creating customer journey maps.
What are the best tools for creating customer journey maps?
There are several great tools for creating customer journey maps, such as Lucidchart, Miro, and Smaply. Each offers unique features.
Can you tell me more about Miro?
Miro is a collaborative online whiteboard platform that allows teams to create visual maps, including customer journey maps, in real-time.
Are there any free options available?
Yes, tools like Google Drawings and Canva offer free versions that can be used to create basic customer journey maps.
How do I choose the right tool for my needs?
Consider factors like team collaboration, ease of use, and specific features you need, such as templates or analytics.
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