How can we train leaders to be more empathetic?
Training leaders in empathy involves active listening, role-playing, and feedback mechanisms to enhance emotional intelligence.
What specific techniques can be used in this training?
Techniques include empathy mapping, scenario-based learning, and reflective practices to help leaders understand diverse perspectives.
Can you give an example of a successful program?
One successful program is the 'Empathy in Leadership' workshop, which combines interactive exercises with real-world case studies.
How do we measure the effectiveness of such training?
Effectiveness can be measured through surveys, feedback from team members, and observing changes in leadership behavior over time.
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