How can I fix my phone that won't turn on?
First, try holding down the power button for about 10-15 seconds. Did that help?
No, it still won't turn on. What should I do next?
Make sure your phone is charged. Plug it into a charger for at least 15 minutes and then try turning it on again.
I plugged it in, but the screen is still black.
Let's try a hard reset. For most phones, you can do this by holding the power and volume down buttons together for about 10 seconds.
Okay, I did that, and now it’s showing the logo! What does that mean?
Great! That means your phone is rebooting. If it starts up normally, you should be good to go!
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