What are review platforms and how do they work?
Review platforms are websites where consumers can leave feedback about products or services. They help others make informed decisions.
Can you give me some examples of popular review platforms?
Sure! Some popular review platforms include Yelp, Google Reviews, TripAdvisor, and Trustpilot.
How do businesses respond to reviews on these platforms?
Businesses can claim their profiles on these platforms and respond to reviews, addressing concerns or thanking customers for positive feedback.
What impact do reviews have on a business's reputation?
Reviews significantly impact a business's reputation; positive reviews can attract new customers, while negative ones can deter them.
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