What are some effective upselling techniques?
Effective upselling techniques include offering complementary products, highlighting premium options, and creating urgency.
Can you give me an example of how to use urgency in upselling?
Sure! You can say something like, 'This premium package is only available at this price for a limited time!'
What are some common mistakes to avoid when upselling?
Common mistakes include being too pushy, not understanding customer needs, and failing to provide value.
How can I train my team on these techniques?
You can conduct role-playing exercises, provide training materials, and share success stories to motivate your team.
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