What are the best practices for using context in AI chatbots?
Using context effectively in AI chatbots involves maintaining user history, understanding intent, and personalizing responses.
Can you give me an example of maintaining user context?
Sure! If a user asks about their order status, the chatbot should remember their previous interactions and provide relevant updates.
How can I ensure my chatbot understands user intent?
You can use natural language processing (NLP) techniques to analyze user input and identify keywords or phrases that indicate intent.
What tools can help with implementing these best practices?
Tools like Dialogflow, Rasa, and Microsoft Bot Framework offer features to manage context and improve user interactions.
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