What are intents in chatbots?
An example of an AI chatbot conversation about understanding intents in chatbots.
What are intents in chatbots?
Intents in chatbots refer to the purpose or goal behind a user's input. They help the chatbot understand what the user wants.
Can you give me an example of an intent?
Sure! An example of an intent could be 'Book a flight.' When a user types this, the chatbot recognizes the intent to assist with flight bookings.
How do chatbots identify these intents?
Chatbots use natural language processing (NLP) to analyze user input and match it to predefined intents based on keywords and context.
What happens if the chatbot doesn't understand the intent?
If the intent isn't recognized, the chatbot may ask clarifying questions or provide options to guide the user.
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