What if my complaint is not resolved?
An example of an AI chatbot conversation about handling unresolved complaints.
What should I do if my complaint is not resolved?
If your complaint isn't resolved, you can escalate it to a supervisor or seek further assistance from customer support.
How do I escalate my complaint?
You can ask the representative for a supervisor or follow the escalation process outlined in our support guidelines.
Is there a time limit for escalating my complaint?
Yes, it's best to escalate your complaint within a specific timeframe, usually within 48 hours of your initial contact.
What if I still don't get a response after escalation?
If you still don't receive a response, consider reaching out through social media or filing a formal complaint.
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