What should I do if someone reacts negatively to my feedback?
It's important to stay calm and listen to their concerns. Acknowledge their feelings and ask how you can help.
What if they become defensive and refuse to listen?
In that case, try to remain empathetic. You might say something like, 'I understand this is difficult to hear. Can we discuss it further?'
How can I prepare for a conversation that might go poorly?
Consider practicing what you want to say and anticipate their reactions. Having a plan can help you stay composed.
Is there a way to turn the conversation around if it starts to go south?
Yes, you can redirect the conversation by focusing on common goals or positive outcomes. Ask open-ended questions to engage them.
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