What information should I include in a complaint?
When filing a complaint, include your contact information, a clear description of the issue, any relevant dates, and supporting evidence.
Do I need to include my personal details?
Yes, including your name, address, and contact number helps the recipient to reach you for follow-up.
What if I don't have evidence?
If you lack evidence, provide as much detail as possible about the incident, including witnesses or any related communications.
Should I mention previous complaints?
Yes, mentioning previous complaints can provide context and show a pattern, which may strengthen your case.
How long should my complaint be?
Keep your complaint concise but thorough; aim for one to two pages to ensure clarity without overwhelming the reader.
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