What is the Consumer Rights Act?
An example of an AI chatbot conversation about the Consumer Rights Act and its implications.
What is the Consumer Rights Act?
The Consumer Rights Act is a UK law that protects consumers when they buy goods and services.
What rights do I have under this act?
You have the right to receive goods that are of satisfactory quality, fit for purpose, and as described.
Can I return a faulty item?
Yes, you can return a faulty item within 30 days for a full refund.
What if the seller refuses to refund me?
If a seller refuses to refund you, you can escalate the issue to a consumer protection agency.
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