What are some effective case studies in change management?
An example of an AI chatbot conversation about case studies in change management.
What are some effective case studies in change management?
One notable case study is the transformation at IBM in the early 1990s, where they shifted from hardware to services.
What strategies did IBM use during their transformation?
IBM focused on restructuring their workforce, investing in employee training, and enhancing customer relationships.
Can you give another example of a successful change management case?
Sure! The turnaround at Ford under Alan Mulally is another great example, emphasizing teamwork and innovation.
What were the key elements of Ford's change management strategy?
Key elements included clear communication, a focus on core values, and fostering a culture of collaboration.
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