How has social media been used during crises?
Social media plays a crucial role in crisis management by facilitating communication, spreading awareness, and mobilizing resources.
Can you give me some specific case studies?
Sure! One notable case is the use of Twitter during the 2010 Haiti earthquake, where it helped coordinate rescue efforts.
What about more recent examples?
During the COVID-19 pandemic, platforms like Facebook and Instagram were used to share information and support local businesses.
How do these case studies impact future crisis management?
They highlight the importance of real-time communication and the need for strategies to combat misinformation during crises.
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