What challenges do subway employees face in their daily work?
Subway employees face various challenges, including safety concerns, long hours, and dealing with difficult passengers.
Can you elaborate on the safety concerns?
Certainly! Safety concerns include risks of accidents on the tracks, exposure to hazardous materials, and potential violence from passengers.
How do these challenges affect their job performance?
These challenges can lead to stress and fatigue, which may impact their focus and efficiency, ultimately affecting service quality.
What support systems are in place for subway employees?
Many transit authorities provide training programs, mental health resources, and safety protocols to support their employees.
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