How do I communicate bad news effectively?
An example of an AI chatbot conversation about delivering bad news with empathy and clarity.
I'm struggling with how to tell my team about the layoffs.
It's important to approach this with empathy. Start by acknowledging the difficulty of the situation.
What should I say to make it easier for them?
Be honest and clear. Explain the reasons behind the decision and offer support for their next steps.
How can I prepare for their reactions?
Anticipate a range of emotions. Be ready to listen and provide reassurance, showing that you care.
Any tips on maintaining morale after the news?
Focus on open communication and support. Encourage team bonding activities to help rebuild trust.
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