How can I use framing effectively in communication?

What is framing and how can I use it effectively in my communication?

Framing is the way information is presented to influence perception. You can use it by emphasizing certain aspects of your message.

Can you give me an example of effective framing?

Sure! Instead of saying 'We lost 20% of our customers,' you could frame it as 'We still have 80% of our customers satisfied with our service.'

How can I apply framing in a negotiation?

In negotiations, frame your proposals positively. For instance, instead of saying 'This will cost you more,' say 'This investment will lead to greater long-term savings.'

Are there any common mistakes to avoid when framing?

Yes, avoid framing that can be perceived as manipulative or misleading. Always aim for transparency and honesty in your communication.