Why is communication crucial in sales?
Communication is vital in sales as it builds trust, clarifies needs, and fosters relationships with clients.
Can you give me some examples of effective communication techniques in sales?
Sure! Techniques include active listening, asking open-ended questions, and providing clear, concise information.
How does poor communication affect sales outcomes?
Poor communication can lead to misunderstandings, lost opportunities, and ultimately, decreased sales performance.
What role does body language play in sales communication?
Body language is crucial; it conveys confidence and engagement, reinforcing the verbal message being communicated.
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