How can I improve supplier performance in my business?

How can I improve supplier performance in my business?

Improving supplier performance can involve several strategies, such as setting clear expectations, regular communication, and performance metrics. What specific areas are you looking to enhance?

I'm particularly concerned about delivery times and quality of materials.

For delivery times, consider implementing a tracking system and setting up regular check-ins. For quality, you might want to establish quality control standards and conduct audits. Would you like more details on either of these?

Yes, please provide more details on quality control standards.

Quality control standards can include defining acceptable quality levels, conducting regular inspections, and providing feedback to suppliers. You can also consider training programs for suppliers to align them with your quality expectations.

That sounds helpful! How often should I conduct audits?

Audits can be conducted quarterly or bi-annually, depending on the supplier's performance and the criticality of the materials. Regular audits help maintain standards and build a strong relationship.