How can we measure empathy in leadership?
Measuring empathy in leadership can be done through various methods, such as 360-degree feedback, self-assessments, and observing leaders' interactions with their teams.
What specific metrics should we look for?
Key metrics include active listening skills, emotional intelligence scores, and the frequency of supportive behaviors demonstrated by leaders.
Can you give examples of supportive behaviors?
Sure! Supportive behaviors include providing constructive feedback, showing understanding during conflicts, and being approachable for team members.
How does empathy impact team performance?
Empathy fosters trust and collaboration, leading to higher morale, better communication, and ultimately improved team performance.
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