What are some examples of complaints I can file with the MTA?
You can file complaints about delays, cleanliness, rude staff, or safety concerns. Would you like more details on any of these?
Yes, can you tell me more about how to report a delay?
To report a delay, you can use the MTA's website or app. Provide details like the line, time, and nature of the delay.
What if I want to complain about rude staff?
For rude staff, you can submit a complaint online or call the MTA customer service. Include specifics about the incident.
Is there a time limit for filing these complaints?
Yes, it's best to file complaints as soon as possible, ideally within a few days of the incident.
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