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What are some examples of complaints I can file with the MTA?

An example of an AI chatbot conversation about MTA complaint examples.

😀
You

What are some examples of complaints I can file with the MTA?

MagicBuddy
MagicBuddy

You can file complaints about delays, cleanliness, rude staff, or safety concerns. Would you like more details on any of these?

😀
You

Yes, can you tell me more about how to report a delay?

MagicBuddy
MagicBuddy

To report a delay, you can use the MTA's website or app. Provide details like the line, time, and nature of the delay.

😀
You

What if I want to complain about rude staff?

MagicBuddy
MagicBuddy

For rude staff, you can submit a complaint online or call the MTA customer service. Include specifics about the incident.

😀
You

Is there a time limit for filing these complaints?

MagicBuddy
MagicBuddy

Yes, it's best to file complaints as soon as possible, ideally within a few days of the incident.

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